You can read the guidelines on the Web or download them as PDF and Word files.
The guidelines Introduction begins:
The Plain Language Action and Information Network (PLAIN) is a community of federal employees dedicated to the idea that citizens deserve clear communications from government. We first developed this document in the mid-90s. We continue to revise it every few years to provide updated advice on clear communication. We hope you find this document useful, and that it helps you improve your writing — and your agencys writing — so your users canAlso, I provide more advice and information on plain language at Garbl's Pain English Writing Guide. It covers the process in seven steps:
- find what they need,
- understand what they find; and
- use what they find to meet their needs.
- Focusing on your reader and purpose
- Organizing your ideas
- Writing clear, effective paragraphs
- Writing clear, simple sentences
- Using suitable words
- Creating an enticing design
- Testing for clarity.