In the first article, Campbell writes:
Perhaps the most obvious way to define plain language is to focus on the words a writer chooses. For instance, a common proscription from those interested in better workplace writing is for writers to avoid jargon. Jargon is a word with a highly specialized or technical meaning.With links to related videos, she continues by describing other aspects of plain language writing. They include:
- conciseness
- active vs. passive voice
- word choice
- parallel structure
- tone
- placement of the bottom line
- paragraph unity
- cohesion
- transitions
- format.
[A] document is successful only when it fulfills the writer’s purpose for the document’s readers. There’s no such thing as a successful document considered in isolation.And then she discusses the desired outcomes for readers:
- comprehension
- usability
- efficiency
- credibility
- selection.
She concludes (emphasis added):
I understand plain language as the outcome of an audience’s interaction with a text, and the outcome includes but is not limited to comprehension. You may have noticed that I have said next to nothing about the third point of the rhetorical triangle. That means you can expect Part Three to address document writers and their purposes for writing.Update: Here's my blog post on Campbell's fourth and final article in this series. It has links to her three other articles.
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