When you think of clutter, you may not consider that it can infiltrate various parts of your life, including how you communicate with others. ... If you want to send easily understood messages without several explanations on your part, be sure to craft …And then she describes the four useful steps under these headings, with sample advice:
Clear subject lines ... [H]elp the reader to quickly figure out the purpose of your message, what they need to do, and whether or not they can quickly respond.
Gather all the info you need … before you send (or reply to) an email.
Be concise and specific ... Put critical information in the first sentence (or two) instead of burying it in the bottom of the email.
Put down the mouse and pick up the phone ... A brief phone call can eliminate the back and forth that sometimes occurs with emails ....___________