Plain-Language Websites | Plain Language Action and Information Network (PLAIN)

If you're planning a new website or want to improve an existing site, check out the tips here. They're provided by a group of U.S. government employees who are trying to make documents easier to read, use and understand. The information is targeted at federal employees but is useful for everyone who wants to write with clarity.

Right from at the top, this site explains:

Users require three things when using a website:

• a logical structure so they know where to look for information,

• an easy-to-use interface to get them to that information,

• and easily-understandable information.

The site provides links to information on these topics:

Web-writing
Understandable content is critical. Using plain language helps you meet that need.

Content Organization
People need structure to help find the content they want so they can use it and appreciate the experience. Find out what your users want and where they expect to find it.

Usability
Typical web users (certainly readers of government content) want information that helps them complete tasks. They need to be able to easily use your site.